![]() The supplier for Media Hopper Create has advised that uploads to the service are now completing successfully again. We will update this Service Alert as and when we have any further updates. This has been raised with the supplier, who is currently investigating.Ī Service Alert has been raised for this, which is available here: This does not affect the playback of content. We have been made aware of an issue where an error message is shown when trying to upload content to Media Hopper Create - when uploading media a red banner appears with the words 'Oops! Upload failed', and the upload process does not complete. All content can now be approved or rejected on a moderated channel as per usual. Update The supplier for the service has resolved this issue. We will update the following entry on IS Alerts as soon as there's an update on this from the supplier: The supplier for the service has been notified, and they are working to have this resolved as soon as possible.Īs a workaround, managers and moderators of a channel can add the following to the end of the channel URL in the address bar to access the moderation options to approve/reject content: /tab/channelmoderation ![]() ![]() Content added to these channels by channel managers or moderators will be auto-approved as per usual, and this does not affect un-moderated channels, or content which had already been approved. We have been made aware that it currently is not possible to approve or reject new content submissions which have been added to a moderated channel on Media Hopper Create from the main channel page. ![]()
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